Privacy Policy

Last updated: October 14, 2026

Chain Brothers For Global Trading (“The Chain Brothers,” “we,” “us” or “our”) is a wholesale distributor based in Orlando, Florida. This Privacy Policy explains what personal information we collect through this website, how we use and share it, and the choices you have. It applies to visitors, wholesale applicants and customers.

1. Information we collect

Information you give us

• Account and application details: your name, email address, phone number, business name, business type, business address, resale certificate or tax ID (if provided), and any notes you send.
• Order details: products ordered, billing and shipping addresses, order notes and order history.
• Messages: information you send through our contact form, by email or by phone.

Payment information

Payments are processed by third-party providers such as Stripe and PayPal. Your card or PayPal details are entered with those providers, and we do not store your full card number. We receive limited information about the transaction, such as the last four digits of a card, the payment status and the amount.

Information collected automatically

When you visit the site we and our service providers may collect your IP address, browser and device type, pages viewed, referring page, and approximate location, using cookies and similar technologies.

2. How we use your information

• To review and approve wholesale applications and verify businesses.
• To create and manage your account, show you wholesale pricing, and process and ship orders.
• To take payments, prevent fraud and enforce our Terms.
• To communicate with you about your account, orders, support requests and important policy updates.
• To improve the site, understand how it is used, and keep it secure.
• To comply with legal obligations, including tax and record-keeping requirements.

We may send you wholesale offers or product updates by email if you are a customer or have asked to hear from us. You can opt out at any time using the unsubscribe link or by contacting us.

3. How we share information

We do not sell your personal information. We share it only as needed with:

• Service providers that help us run the business, such as payment processors, shipping carriers, website hosting, email delivery, security and analytics providers. They may use your information only to provide services to us.
• Legal and safety recipients where required by law, subpoena or legal process, or to protect the rights, property or safety of The Chain Brothers, our customers or others.
• Business transfers if we are involved in a merger, acquisition or sale of assets, in which case your information may be transferred as part of that transaction.

4. Cookies and similar technologies

We use cookies that are necessary for the site to work, such as keeping items in your cart and keeping you signed in, along with cookies that help us understand site performance. You can control cookies through your browser settings. Blocking some cookies may stop parts of the site, like the cart and checkout, from working properly.

5. How long we keep information

We keep personal information for as long as needed to provide our services, meet legal, tax and accounting requirements, resolve disputes and enforce our agreements. When it is no longer needed, we delete or anonymize it.

6. Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and privacy rights

You may ask us to access, correct or delete the personal information we hold about you, and you can update many account details by logging in to your account. Depending on where you live, including under laws in states such as California, you may have additional rights, such as knowing the categories of information we collect and disclose, requesting deletion or correction, and not being discriminated against for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details below. We may need to verify your identity before responding, and we may keep information we are legally required to retain.

8. Children’s privacy

This site is intended for businesses and is not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe a minor has given us information, please contact us and we will delete it.

9. Third-party links

The site may link to third-party websites or services, such as payment providers. We are not responsible for their privacy practices, so please review their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last updated” date. If changes are significant, we will take reasonable steps to let you know.

11. Contact us

For privacy questions or requests, visit our Contact page or call +1 407-288-3625. Chain Brothers For Global Trading, Orlando, Florida, United States.