Legal
Terms and Conditions
How wholesale accounts and orders work.Last updated: October 14, 2026
These Terms and Conditions (the “Terms”) govern your access to and use of this website and every purchase you make from Chain Brothers For Global Trading (“The Chain Brothers,” “we,” “us” or “our”), based in Orlando, Florida. By creating an account, submitting an application or placing an order, you agree to these Terms, our Privacy Policy, our Shipping Policy and our Refund and Returns Policy. If you do not agree, please do not use the site.
1. Wholesale business customers only
The Chain Brothers is a wholesale distributor. Our products are sold only to verified businesses that buy for resale, such as gas stations, convenience stores, smoke shops, markets and similar retailers. By applying for or using an account you confirm that you are acting on behalf of a legitimate business, that you are at least 21 years old, and that you have authority to bind that business to these Terms. We do not sell to the general public.
2. Accounts and approval
- Wholesale accounts require approval. We may approve, decline, suspend or close any account at our discretion, including if we cannot verify your business.
- You agree to provide accurate and current information, including your business name, address, contact details and, when requested, a resale certificate or tax identification number.
- You are responsible for keeping your login details confidential and for all activity under your account. Tell us promptly if you suspect unauthorized use.
- Wholesale prices and certain products may be visible only to approved, logged-in customers. Do not share account access or wholesale pricing with third parties.
3. Age-restricted and regulated products
Some products we offer, including smoking accessories, rolling papers, lighters, wellness and similar items, are age-restricted or regulated in certain places. You are solely responsible for knowing and complying with all federal, state and local laws that apply to the products you buy and resell, including licensing, tax, labeling, age-verification and display requirements. You agree to sell age-restricted products only to customers who meet the legal age requirement. We may refuse, limit, hold or cancel any order, and may decline to ship to any location, where we believe the sale or delivery may not be lawful.
4. Products, pricing and availability
- We make reasonable efforts to describe and picture products accurately, but images, packaging and descriptions may vary from what you receive, and manufacturers may change packaging or specifications without notice.
- Prices are shown in U.S. dollars and may change at any time without notice. Prices exclude shipping and applicable taxes unless stated.
- All products are subject to availability. We may limit quantities or substitute equivalent items with your approval.
- If a price or description is wrong because of a typographical or system error, we may correct it and cancel or reconfirm affected orders.
5. Orders
Placing an order is an offer to buy. An order is accepted only when we confirm it by email or ship it. We may decline or cancel an order for any reason, including product availability, pricing errors, suspected fraud, credit or verification concerns, or legal restrictions. If we cancel an order after you have paid, we will refund the amount charged for the cancelled items.
6. Payment and taxes
- We accept the payment methods shown at checkout, currently credit and debit cards and PayPal. Card payments are processed by third-party payment providers; we do not store your full card number.
- Payment is due at the time of order unless we have agreed in writing to other terms. You authorize us to charge your chosen payment method for the order total, including shipping and applicable taxes.
- You are responsible for all sales, use and other taxes that apply to your purchase, unless you provide a valid resale or exemption certificate that we accept. Providing false exemption information is a breach of these Terms.
- If a payment is declined, reversed or disputed without a valid reason, we may suspend your account and recover amounts owed, including reasonable collection costs where permitted by law.
7. Shipping, delivery and risk of loss
Shipping charges, delivery estimates and carrier practices are described in our Shipping Policy. Delivery dates are estimates and not guarantees. Title and risk of loss pass to you when we hand the goods to the carrier, subject to your rights under the Shipping Policy for damaged or missing shipments.
8. Returns and refunds
Because we sell wholesale goods, returns are limited and require prior authorization. Please read our Refund and Returns Policy before ordering.
9. Acceptable use
You agree not to: use the site for any unlawful purpose; sell products to minors or in violation of applicable law; provide false information; attempt to gain unauthorized access to the site, other accounts or our systems; interfere with the site’s operation; use automated tools to scrape pricing or product data; or copy, resell or republish our content, images or price lists without our written permission.
10. Intellectual property
The site, including its design, text, logos, graphics and product images, is owned by or licensed to The Chain Brothers and is protected by intellectual property laws. Product names and brands belong to their respective owners, and their appearance on this site does not imply endorsement. You may use our product images and descriptions only to promote and sell products you purchased from us, and not for any other purpose.
11. Disclaimer of warranties
To the fullest extent permitted by law, the site and all products are provided “as is” and “as available.” The Chain Brothers does not make warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Manufacturers’ warranties, if any, are provided by the manufacturers. We do not warrant that the site will be uninterrupted or error-free.
12. Limitation of liability
To the fullest extent permitted by law, The Chain Brothers and its owners, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue or lost business, arising out of or related to the site or any purchase. Our total liability for any claim relating to an order will not exceed the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited by law.
13. Indemnification
You agree to defend, indemnify and hold harmless The Chain Brothers and its owners, employees and affiliates from any claim, loss, liability or expense, including reasonable attorneys’ fees, arising from your breach of these Terms, your resale or use of the products, or your violation of any law or third-party right.
14. Suspension and termination
We may suspend or terminate your account or access to the site at any time, with or without notice, if we believe you have breached these Terms or applicable law. Sections that by their nature should survive termination, including payment obligations, disclaimers, limitation of liability and indemnification, will survive.
15. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. You agree that any dispute arising from these Terms or your purchases will be brought exclusively in the state or federal courts located in Orange County, Florida, and you consent to their jurisdiction.
16. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the site or placement of an order after changes are posted means you accept the updated Terms.
17. Contact us
Questions about these Terms? Visit our Contact page or call us at +1 407-288-3625.
Questions about this policy? Contact us or call +1 407-288-3625.